Zoom conference calling is pretty mainstream in this age and era. In a time where the Earth is nothing more than a global village and everyone is connected through their screens, it’s normal for people to encourage learning and timely compliance through calls conducted on the internet.

In simple words, conference calling connects people from different places of the world and brings them together on one platform whether it’s for work, training, academics, or communication. 

With the increased use of zoom calls in all kinds of industries, it’s only natural that the need for zoom conference call transcription will be felt.

Why you may ask?

Because these calls go o for hours, let’s say you need to review some information and collect key points from the call. You would have to listen to the call recording from the very start. Imagine the amount of time you would be wasting.

That’s why you must get your zoom conference calls transcribed.

Live Zoom Transcription

Zoom offers a live captioning service that transcribes your conference calls live through automated speech recognition software. Research shows that about 70-80% of live zoom captioning is accurate and allows the listeners to understand clearly what is being spoken in a zoom call.

But automated transcription is just that- automated.

Cons of Automated Live Captioning

Although speech recognition has made zoom conference calling much easier. It is still subject to many limitations that make it just a few steps behind human transcription.

Accents and Crosstalk

Zoom captioning isn’t advanced enough to detect the change in conversation and dialogue between multiple speakers when there is crosstalk in the conference call. Accents also happen to be a weak point for automated transcription software as they are unable to recognize words spoken in foreign accents.

Poor Audio Quality

Although speech recognition works like a dream for audio files with high quality. The same can’t be said for low-quality complex files. Many a time, an individual in the conference call may be outside of the road or in a setup where there is a lot of background noise. AI isn’t well suited for conference calls like that.

Limited Language Vocabulary

A computer must be taught the words it has to detect. That’s why automated transcription tools have limited vocabulary when it comes to proper nouns, technical jargon, slang, and accents. that’s why it may make a lot of mistakes when it comes to captioning language and words that it doesn’t recognize.

Why choose Manual Transcription for your Zoom call transcription

Manual transcription as the name suggests is transcription provided by human transcriptionists that are trained in the related field of transcription. There are many benefits of choosing manual transcription for your zoom call transcription.

Accuracy

Human transcripts are proven to be much more accurate than machine transcription. This is because a human can listen and look up things that they don’t understand. Also, human transcriptionist has extensive knowledge of language so they can detect words and languages much more easily.

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Conference calls are excellent for brainstorming sessions, virtual meetings, and training sessions but they may last more than an hour. Human transcription gives you accurately placed timestamps so you don’t have to listen to the conference call all over again to search for relevant information. 

You can easily read or search the transcript to find the desired information faster with human-generated transcripts that provide almost a perfect record of the audio conversation.

Easier Storage

Conference call transcription helps you create easily storable documents that do not take up much space. Instead of uploading a complete conference call video file to your company’s cloud storage, you can simply upload a smaller text file containing all the information.

These call transcripts can be studied by compliance officials, higher management, and consultants whenever the need arises. Not to mention, they can also be of great use during annual and board meeting sessions.

It’s much better than Automated Transcription!

Although, machine transcription has its perks like delivering transcripts at faster speed and cheaper rates. Human transcription can never be beaten by it. Human transcription defeats all the cons of automated transcription and makes certain to provide accurate, smooth, and flawless transcription services.